Return & Exchange Policy


Please note the following Return/Exchange conditions:

Worn shoes are not exchangeable or returnable. When you try on the shoes, wear socks or stockings, and only wear them on carpet. If the soles are scuffed, we cannot take them back. The shoes must be returned in the same condition they were received. Save the box that the shoes were shipped in! This is the best packaging to use for returns.

Shoes must be returned to the address listed below. This may not be the return address on the box. Please make sure to cross out the old shipping label on the box before sending merchandise back for return or exchange. It is suggested that you return items using insured mail or UPS. We can not be responsible for items lost in shipping. All return postage will be paid by the customer.

Romney Designs
2516 Discovery Court
Anchorage, AK. 99517

Exchanges or refunds must be made within 30 days of receipt of item.

Still need help?

Contact us at 907-360-5235 or email info@romneydesigns.com

Please note: Products that you return or exchange must be unworn. There is no guarantee for wear or tear or any damage related to the manufacturer.

Please allow 1 to 2 billings cycles for credit to appear on monthly statement or other account used to make your purchase.

We hope the following services add to your romneydesigns.com experience:

Free shipping anywhere in the United States for orders over $100
30 day money back guarantee for unworn merchandise, in original condition.

There are 3 ways to reach us:

  • Online: www.romneydesigns.com
  • By Phone: 907-360-5235
  • By Email: info@romneydesigns.com